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Optronix Privacy Policy

Privacy Policy for Optronix Consultancy Ltd

Effective Date: 1st September 2024
Last Updated: 28th November 2024

Optronix Consultancy Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect the following personal data when you interact with us:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any information you provide via forms or inquiries on our website.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring website or URL

  • Usage data through cookies or similar technologies.

1.3 Sensitive Information

We do not collect sensitive personal data (e.g., health or financial information) unless explicitly required and provided with your consent.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To provide, manage, and improve our services.

  • To respond to inquiries and provide customer support.

  • To process payments or transactions (where applicable).

  • To send updates, newsletters, and marketing communications (with your consent).

  • To analyse website usage and improve user experience.

  • To ensure compliance with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We may share your personal data in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in delivering our services (e.g., hosting, payment processing).

  • Legal Obligations: To comply with applicable laws or enforce our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

  • With Your Consent: When you explicitly agree to share your information.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse traffic, and deliver personalized content. By using our website, you consent to our use of cookies.

Types of Cookies We Use

  • Necessary Cookies: Enable essential website functionality.

  • Performance Cookies: Help us analyse site performance and usage.

  • Targeting Cookies: Allow us to deliver relevant marketing and advertisements.

You can manage or disable cookies in your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data.

  • Restriction: Request a restriction on the processing of your data.

  • Data Portability: Request a copy of your data in a transferable format.

  • Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at info@optronix.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the new effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Optronix Consultancy Ltd
Email: info@optronix.co.uk
Phone: +44 (0) 20 3949 2649
Address: 7 Horseshoe Park, Pangbourne, Reading, RG8 7JW, United Kingdom

This Privacy Policy complies with the UK GDPR and other relevant data protection laws. Ensure it is regularly reviewed to remain compliant.

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